The School of Guest House Management

Contact Details

Phone Number:
081 359 3747
Secondary Number:
082 765 9238
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Twitter Profile:
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Facebook Page:
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Physical Address

130 Vlei Road

Office Hours / Trading Hours

Monday: 6:00 - 17:00
Tuesday: 6:00 - 17:00
Wednesday: 6:00 - 17:00
Thursday: 6:00 - 17:00
Friday: 6:00 - 17:00
Saturday: 6:00 - 12:00

Operational Locations

Western Cape
Northern Cape
North West

Introduction of The School of Guest House Management

Planning to open and manage your own Guest House/ B&B/ Boutique Hotel/ Lodge or you are already in the game? Let us help you build a successful business. We will give you all the tools you need to be a professional Guest House owner or Manager.

About The School of Guest House Management

Our Course contains the following modules:

Legislation for Guest House/ B&B Business

• Choosing the correct business structure
• Land use zoning
• Licensing and Registration
• Legal aspects regarding signage
• Payment of Value Added Tax
• South African Revenue Service (SARS)
• South African Labour Law
• Insurance
• Health and Safety regulations

Basic Management Principles

• Planning, Organising, Leading & Managing your business
• Skills and competencies of a Hospitality Manager
• The importance of Service Excellence
• Implementing a customer-centric concept and ensuring that your establishment is unique from your competitors.
• Keeping your employees happy and motivated

Basic Financial Management

• Budgeting
• Forecasting start-up income and expenses
• Forecasting day-to-day income and expenses
• Record keeping
• Value Added Tax (VAT)

Sales & Marketing for your business

• Market research
• Marketing plan in the hospitality industry
• Identifying potential sources of guests and analyzing your competitors
• Designing a mission and objectives for your establishment
• Formulating a unique service concept for your establishment
• The 5Ps of Marketing (Marketing Mix) – Product, Price, Promotion and People
• Essential sales strategies to increase occupancy and revenue
• Selecting a booking system for your website
• Rates – Rack Rates, Corporate Rates, STO Rates
• Working with Online Travel Agencies (OTAs) to optimize bookings
• Travel agencies, telephone sales calls, site inspections
• Advertising, Promotions and using Social Media Marketing strategies
• Branding and Marketing Collateral – Brochures, etc

and lots more.

Related Keywords

Guest House Management Training, Course On How To Start A B&B, Training For Guest House Owners, Accommodation, Guest House, Guesthouse, Bed And Breakfast,, Training For B&B Managers
The School of Guest House Management

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